Customized Training Programs
for the
Ceramic Tile and Stone Industry
Ceramic Tile
Everything you wanted to know about Ceramic Tile – Learn the industry terminology and the differences between the various tiles.
Online Sales Training Courses are now available 24/7 (any time) for your convenience. Click here for more details
Stone
Everything you wanted to know about Stone – Learn the industry terminology and the differences between the different marble, granites, and other stones.
Installation Methods
Installation Methods of Ceramic Tile and Stone – Learn the industry terminology and the various installation methods so your employees can be a good resource to your customers and minimize job failures.
CTaSC will train installers on installation methods and procedures for ceramic tile, glass tile, and stone (granite, limestone, travertine, slate, sandstone, marble, etc.). Installation applications includes tile exterior veneers, stone exterior veneers, tile steam rooms, tile showers and bathtubs, tile swimming pools and tile water fountains, tile floors, stone floors, tile spas, tile domes, and etc.
Conflict Resolution
How to turn a Complaint into an Opportunity – Complaints are inevitable and the difference between how they are handled can mean either a lost customer or a customer for life.
Sales Training
Learn the various tactics and skills for successful sales. Programs for outside sales to inside sales for calling on architects to effective telephone skills to showroom sales.
Installation Skills
Customized programs to teach the various skills of installing tile or stone in various applications. The instructor is an accomplished tile and stone craftsman demonstrating the skills of the trade.
CTaSC will train installers on installation methods and procedures for ceramic tile, glass tile, and stone (granite, limestone, travertine, slate, sandstone, marble, etc.). Installation applications includes tile exterior veneers, stone exterior veneers, tile steam rooms, tile showers and bathtubs, tile swimming pools and tile water fountains, tile floors, stone floors, tile spas, tile domes, and etc.
Inspector Training
Ceramic Tile Inspector and Stone Inspector training programs to teach the various skills and processes of performing forensic investigations of ceramic tile and stone installation failures. The instructors are accomplished forensic investigators and expert witnesses.
All Programs Customized for You
Everyone’s business and situation is different. CTaSC will customize the training program for your needs.
Online E-Learning Training Courses are now available 24/7 (any time) for your convenience. Click here for more details
click here for an Adobe pdf copy
